Shipping policy
SHIPPING POLICY
We deliver throughout South Africa. Here's what to expect.
1. Delivery times
Delivery usually takes between 2 and 7 working days from the time your order is dispatched.
In rare cases — stock delays, courier disruptions, or circumstances outside our control — delivery may take longer, up to a maximum of 30 days. If that happens we will contact you and keep you updated.
Delivery timeframes are estimates, not guarantees.
2. Delivery costs
- Free standard delivery on all orders over R1,800
- Standard delivery anywhere in South Africa: R135
- Express delivery: R150
Your delivery cost is confirmed at checkout before you pay.
3. International orders
We currently ship within South Africa only. If you are outside South Africa and would like to order, email us at info@reviveaestheticspa.co.za and we'll let you know what's possible.
4. Receiving your order
Someone will need to sign for your delivery. If you won't be there, you may authorise someone else to sign on your behalf by giving instructions to the driver. Once a parcel has been signed for, it is considered delivered.
Please make sure the delivery address and contact number you give us are correct and complete — we can't be held responsible for a parcel delivered to an address supplied incorrectly.
5. Checking your order on arrival
Please inspect your order when it arrives. If anything is damaged, leaking, incorrect or missing, contact us within 24 hours with photographs and your proof of purchase so we can put it right. See our Refund Policy for how returns and replacements work.
6. Problems with delivery
If your order hasn't arrived within the expected timeframe, email info@reviveaestheticspa.co.za or WhatsApp 063 326 8076 with your order number and we'll trace it with the courier.
Questions?
Email info@reviveaestheticspa.co.za or WhatsApp us on 063 326 8076.